As I speak to prospective clients, one reoccurring theme I hear is their reluctance to change their IT provider. I get it: No one really likes change. Even worse, changing something that most folks are already uncomfortable with compounds the feeling. Businesses depend so heavily on technology these days that even the thought of an outage or major problem sends chills down our spines. So we think that the less we deal with technology issues, the less likely we are to create a problem. “Just don’t look at that server and hopefully everything will be OK!”
As a business owner or manager, you may also believe that since a particular contractor has a history with your company (and the ongoing problems), he or she is the only one who can keep you running. Maybe you think that your systems are so established that having someone else come in is a bad idea – you’re better off keeping the contractor you have now, no matter how you feel about them.
Let’s have a reality check.
If your systems are in this state and a contractor has you held hostage to their services, you’ve got to fight to break free. You have a choice, and it isn’t a scary one.
There is nothing good about a situation where you are less than happy with your contractor. If you are taking too much of your staff’s time to keep the contractor in check, you are costing your company money. Technology is a tool. Like anything else, if the tool isn’t working as it should, get yourself a new one.
But let’s address some of the valid concerns that folks have when deciding to switch IT providers. These are the first steps in breaking free from your contractor relationship:
Cece Nunn - Jan 30, 2023
Miriah Hamrick - Jan 30, 2023
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