Vantaca, a Wilmington-based AI-first community association software company, introduced an agentic artificial intelligence suite earlier this month, featuring various agents that manage financial production, association onboarding and other tasks.

HOAi Fleet is Vantaca’s collection of AI agents designated to manage “the full operational back office of a management company around the clock,” according to a press release. The suite was introduced at the Community Associations Institute’s annual conference on June 3. 

Vantaca announced its acquisition of HOAi, an AI technology provider, in November 2024, introducing a two-tier AI approach that included Scout, an "Everyday AI" assistant for daily operations, and HOAi, a community association management assistant. The newly announced HOAi Fleet is an expansion of HOAi. 

According to the release, Vantaca’s agentic AI infrastructure is employed across 250 management companies. The company predicts that this expansion will increase AI coverage of human work from approximately 30% to 90% by the end of 2026. According to its website, Vantaca serves over 550 management companies.

“The companies that move first to an AI-native operating model are the ones who will set the standard for the next decade,” said Ben Currin, CEO of Vantaca, in the press release. “The winning companies will not use new HOAi capabilities to do what they do today, faster. They will use it to become something entirely different, where teams are rebuilt around relationships, service excellence, and the experience of living in a community they manage. The back office runs itself. Now, they get to decide what to do with that.”

The HOAi fleet features a “self-managed” or “managed” service option, allowing teams to decide how much to manage the AI agents. Additionally, according to the release, industry professionals will work alongside HOAi agents on tasks that “demand the most judgment.”

Vantaca also announced new capabilities for its payment-processing software, Vantaca Vendor, which is now available to the broader market. Vantaca Home, the resident-facing portal for the community management experience, has also been optimized to prioritize user experience, the press release said. 

“When your app reflects your community’s personality, surfaces content and benefits that are actually relevant to your life and makes it easy to connect with the people around you — something real shifts,” said Trisha Price, chief product officer, in the release. “Residents stop feeling like customers of a service and start feeling like members of a community. That’s the experience we have built.”

Vantaca reached financial unicorn status in October after securing a $300 million investment at a $1.25 billion valuation. The firm hired Price in January, signaling the company’s “next era of hyper growth,” according to a press release. Lisa Leath, chief people officer at Vantaca, told the Business Journal in April that the company now employs 335 people. 

As an AI-first company, Vantaca prioritizes the use of internal AI tools and touts its AI products. 

“Every Vantaca employee, regardless of function, should be able to engage meaningfully with AI tools and understand how to apply them to their work,” Leath wrote in an email to the Business Journal in April.