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Feb 1, 2018

POA Pitfalls: Potential Problems in Granting Powers of Attorney

Sponsored Content provided by Susan Willett - Director of Trust Services, Old North State Trust, LLC

In my work of helping people manage their financial affairs, I constantly wrestle with a legal tool that’s often misunderstood, and sometimes misused. I’m talking about the POA, which can stand for either “power of attorney” or “power of appointment.”
The legalities are complex and can be eye-glazing, so I won’t get too deep into the technicalities. I do want to make the case that exercising a POA can be a tricky matter for someone who doesn’t have the expertise to handle it properly. There’s also the danger that mismanaged POAs can create huge problems and ill will in families.
The best way to think about a POA is that it’s a document. It may be part of a will or could be a stand-alone piece of paper, depending on which acronym it stands for. Either way, it grants to a person or a company the right to act on someone’s behalf.
That person or company becomes an “attorney in fact,” who can make certain decisions about certain assets. (That doesn’t mean a lawyer; an “attorney at law” has a very different sort of relationship to the client.) Where this gets even more confusing is that these attorneys in fact are often incorrectly referred to, for convenience, as POAs.
Eyes glazed over yet? I understand. But bear with me, because it’s important to know how this arcane business can create a crisis.
First, a simple example. If I named you as my attorney in fact, the document I sign is the POA. It might be what the law considers a “limited” POA, the most common type. Maybe I’m going to be out of the country and I need you to be my attorney in fact in case I need something done while I’m gone. Or maybe I need you to sign a deed on my behalf, and don’t want to have to travel just to write my name on the dotted line.
The other type, a “general” POA, lasts longer and grants more powers. For instance, if I recognize that I’m developing dementia, I would need a POA that would remain in force even into my incapacity. Because it lasts, this instrument is called a “durable power of attorney.” That would let you act on my behalf when I couldn't do so for myself.
A somewhat different wrinkle, a “general power of appointment,” is something built into a will or trust, and governs what happens when the grantor or primary beneficiary dies. The person named in this type of POA has the power to name other beneficiaries to receive the remainder of the estate or trust. The key word in this is “general,” because it gives POAs carte blanche to do whatever they want.
Before I get too far into the weeds on this, let me offer a cautionary example.
In two different cases I’ve handled recently, with family members at odds with each other, conflicting POAs created disastrous situations. A POA is controlled by state laws, which means each state recognizes its own POA. That also means you can create as many POAs as you want—and name as many attorneys in fact as you want! Now, that might not be a problem if those POAs are all carefully limited and define responsibilities that don’t overlap or clash. But too often that’s not how it works.
And if you should decide to name somebody new to act on your behalf, be sure to revoke any previous POA. If you don’t, every one of those dueling attorneys in fact can act in your name, often at cross purposes.
I worked with a family in which the father was the one who handled all the finances. As so often happens, he died first, and his widow soon developed dementia. One of the couple’s four children moved in to take care of her mom and was named attorney in fact. The other three siblings lived in other states.
But then, while the mother was visiting her two sons in Pennsylvania, they decided to keep her there. Despite her full-blown dementia, they took her to a lawyer and got her signature on a POA. This named one of the brothers as her attorney in fact. Suddenly this woman had two POAs in two states, and two different people empowered to make decisions for her.
Meanwhile, the daughter here had been paying all the bills, writing checks on an account in her mother’s name. Suddenly she couldn’t do this, as the brother had the bank account changed to his name. He accused his sister of stealing money from their mother.
I knew that wasn’t true, but rules of confidentiality didn’t allow me to say anything to the brother. To resolve this mess, I called a family meeting and told them that I couldn't work with any of them. Because of the conflicting POAs, I warned them, their mother would be the one to suffer.
Finally, the feuding siblings agreed to let our company be their mother’s attorney in fact and returned her to her home here. Working everything out came at the cost of hard feelings within the family and a lot of stress on the mother.
Had the parents done better planning much earlier, this family crisis could have been avoided.
Some take-aways from this:

  • You can’t know who will die first.
  • That's why I always say, “Plan for the worst and hope for the best.”
  • It’s essential that the POA is held by a completely trustworthy person or institution.
  • You can't always trust even your loved ones to do the right thing.
  • A disinterested third party is sometimes the only way to go.
Aside from having no stake in family disputes like I just described, a professional management company like Old North State Trust has one other important asset - our expertise in the tricky legalities and practicalities of POAs.

Old North State Trust, LLC (ONST) periodically produces publications as a service to clients and friends.  The information contained in these publications is intended to provide general information about issues related to trust, investment and estate related topics.  Readers should be aware that the facts may vary depending upon individual circumstances.  The information contained in these publications is intended solely for informational purposes, is proprietary to ONST and is not guaranteed to be accurate, complete or timely. 

Susan Willett is the director of trust services and oversees all aspects of trust administration for Old North State Trust, LLC. Old North State Trust, a North Carolina chartered trust company, provides: asset management services; income, estate and trust tax consulting; retirement planning and administration; and trustee and estate services to both individuals and businesses. Old North State Trust professionals have many years of experience and for over a decade have assisted clients in identifying and reaching their financial goals. For more information, visit or call 910-399-5470.  

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