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Dave Hoff

Chief Operating Officer and Executive VP of Leadership Development, EASI Consult

David Hoff is chief operating officer and executive vice president of leadership development for EASI·Consult®. He leads organization transformation projects for private sector companies and large public sector agencies of the fed  

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Human Resources
Nov 15, 2018

Assessments for Individual Contributors or New Managers

This is the second article in a series about individual assessments. In my first article in this series, I discussed the elements you typically find in any assessment: job requirements; testing; a ...

Human Resources
Oct 22, 2018

Individual Assessments: People Decisions Driven by Science

This is the first article in a three-part series focused on individual assessments. Individual assessments are not executive searches. We don’t find the people; we evaluate your finalist can ...

Human Resources
Oct 8, 2018

People Who Changed the World

Were they learning agile and, if so, how? What, if anything, do three legendary inventors and three statesmen have in common? As part of this year’s Osher Lifelong Learning Institute (OLLI ...

Human Resources
Sep 26, 2018

How Should Introverts Prepare for a Job Interview?

What might be the differences between how introverts and extroverts approach a job interview, and might that affect how they prepare? Over the years, I have written about introverts and extroverts ...

Human Resources
Jul 23, 2018

The Exit Room: A Simulation Made for Learning Agility

Those of us in human resources – and, more specifically, talent management – know the time- and cost-investment of creating real-life work scenarios and challenges to help participants dem ...

Human Resources
Jul 2, 2018

Does Learning Agility Decline with Age?

You can’t teach an old dog new tricks.  I don’t have the energy level at 65 years old that I had at 25.  Are these cliches actually true? And, even if they are, what do t ...

Human Resources
Jun 20, 2018

Spirituality in Work and Life

If you look up the word “spiritual” in the Oxford Dictionary, you’ll read that the word is related to or affecting the human spirit or soul, as opposed to material or physical things ...

Human Resources
Jun 6, 2018

What is a 360-Degree Assessment and Why Should You Be Interested?

You may already be able to answer the first part of that question about what a 360-degree assessment is – a questionnaire in which multiple raters provide an employee with feedback on the same s ...

Human Resources
May 21, 2018

Is South Africa Running Out of Water or is Something Else Going On?

Often, what you see on the surface of a situation is really just the symptom of a bigger problem, not the problem itself. To really remedy the situation, you must work backward and go deeper to get to ...

Human Resources
Apr 20, 2018

Are You Showing Up Every Day as Your Best Self?

What have you done for yourself today, this week, this month and this year that will ensure you show up as your best you?  In our 24/7 wired world, it is increasingly harder to set and maintai ...

Human Resources
Apr 5, 2018

What is a 360-Degree Assessment and Why Should You Be Interested?

A 360-degree assessment is the description given to a questionnaire in which multiple raters provide an employee with feedback on the same set of questions.  In most cases, an employee would e ...

Human Resources
Mar 1, 2018

Speed and Reflecting: Dichotomy or Complementary?

Last summer, I wrote a series of articles about the nine dimensions of learning agility separately. I noted that my colleague Warner Burke - a Professor at Columbia University who built on the origina ...

Human Resources
Jan 23, 2018

Learning Agility: The Key to Leader Potential (Part 2)

In my first installment of this three-part article, I discussed how the training and early job experiences of Warner Burke and myself influenced our thinking and therefore how we approached writing th ...

Human Resources
Dec 15, 2017

Learning Agility: The Key to Leader Potential

On the eve of the publication of the book I co-wrote with Dr. Warner Burke, “Learning Agility: The Key to Leadership Potential,” I thought an interesting place to start a three-part series ...

Human Resources
Nov 22, 2017

Perspective: Another Aspect of the Learning Agility Dimension of Flexibility

Is there a relationship between flexibility and perspective? Your initial reaction might be to say, “No,” especially if the word, “flexibility,” brings to mind the image of ...

Human Resources
Nov 3, 2017

Defensiveness: The Enemy of Learning Agility

The smartest person in the room is also the most learning agile, right? The short answer is no. Among the many misconceptions about learning agility is the notion that it is synonymous with learning ...

Human Resources
Oct 16, 2017

What I Learned On My Summer Vacation in Russia

Russia has always been on my list of places I wanted to visit and the opportunity finally came along this summer.  But every time I mentioned my upcoming trip to friends, I got a look like, Wh ...

Human Resources
Sep 24, 2017

How And When Do You Spot Leadership Potential?

I recently attended a wedding in Vermont and during the reception, I found myself seated next to the CEO of a start-up company. As we chatted, I shared with him that I worked in leadership developm ...

Human Resources
Sep 5, 2017

From Ford To Bush: A Look At The Learning Agility Of Modern Leaders

Did Gerald Ford’s ability to work well with others  – something we at EASI·Consult® call Collaborating – help the nation heal after Nixon left office?  George ...

Human Resources
Aug 16, 2017

Working Virtually: Here Today, Gone Tomorrow?

It has been interesting from my professional perspective to watch the traditional 9-5 office workday evolve increasing into remote positions and work-from-home opportunities. I first touched on this i ...

Human Resources
Jun 30, 2017

Are Development Plans A Waste Of Time And Money?

The title of this article is a question, and it’s one Marc Effron, President of The Talent Strategy Group, as much as answered with a definitive “yes” in his recent article, “D ...

Human Resources
Jun 15, 2017

Have We Seen The Demise Of Performance Appraisals?

If you believe what you’ve been reading in many business publications over the last year, the individual performance appraisal tool to assess performance and deliver pay is on its way out in man ...

Human Resources
Jun 1, 2017

The Mentoring Dance: Who Leads and Who Follows?

I was working with a group of senior managers recently and the discussion in the room was that several people were looking for mentors. These people had been told previously that they were high-potent ...

Human Resources
May 16, 2017

Coaching In Sports Vs. Coaching In Business

I very recently had the pleasure of spending the first week of May as both a volunteer and spectator at the Wells Fargo Championship.  In my role as spectator, I got to watch many of the best ...

Human Resources
May 12, 2017

The Importance Of Collaboration To Business Success

In January 2015, I wrote an Insights article titled, “How Highly Does Your Organization Value Collaboration?”.  I also wrote about the topic of collaboration as part of a series of ...

Human Resources
Mar 17, 2017

‘Indispensable’ Gives New Lens For Looking At Leaders

Is there a set of conditions that makes some leaders crucial and others inconsequential? According to Harvard business professor Gautam Mukunda, it really depends on the situation. Sometimes, a ...

Human Resources
Mar 1, 2017

Is Managing Dissent A Required Modern-Day Leadership Quality?

You can’t pick up a newspaper or turn on the television news without being bombarded by polarized points of view on a host of subjects: climate change, immigration, universal healthcare and frac ...

Human Resources
Feb 15, 2017

Biography Provides Closer, Not Chronological, Look At Einstein

Decades after his death, Albert Einstein remains an iconic – if enigmatic – figure in both the academic world and pop culture. His image – the signature mop of white hair and bush ...

Human Resources
Feb 1, 2017

James Mulligan: Leadership In Action

Last fall, I signed up with a group to go fishing off Cape Hatteras, and was asked to serve as coordinator for our boat. This meant I had to organize transportation and meeting points for a bunch o ...

Human Resources
Jan 16, 2017

Irena Sandler: The Heroine You Never Heard Of

Have you ever heard of Irena Sandler? She was a Catholic social worker who rescued 2,500 Jewish children in the Warsaw Ghetto from certain extinction during World War II. Her story was essentially ...

Human Resources
Jan 2, 2017

So You Want To Buy A Franchise?

Are all franchises the same? What do you need to know before you make that financial and emotional investment? What kind of financial resources are required? What personal capabilities need to be bro ...

Human Resources
Dec 20, 2016

Taking Charge: Keep or Replace The Existing Team?

There are no hard or fast rules when you step into a new leadership role and are faced with whether to keep or replace the existing team.  Either way, you are under a spotlight and the first 100 ...

Human Resources
Dec 1, 2016

Go To The Film To Improve Leadership Skills

I recently read an article about how important reviewing film and instant replay with coaches is to the performance of football quarterbacks, particularly those at the professional level, on game day. ...

Human Resources
Nov 15, 2016

What’s The Real Cost Of A Bad Hire

This Insights was contributed by Rebekah Cardenas, Ph.D., vice president of business development and assessment solutions at EASI·Consult®.    She believes she already “k ...

Human Resources
Nov 1, 2016

Not All Personality Tests Are Created Equal

This Insights was contributed by Rebekah Cardenas, Ph.D., vice president of business development and assessment solutions at EASI·Consult®.    Clients often ask what I think ab ...

Human Resources
Oct 18, 2016

How Public-Private Partnerships Could Build A Better Workforce

While some people who work for consulting firms have never worked within a company, most of our people at EASI•Consult ® have spent part of their careers as internals.  Having been in ...

Human Resources
Oct 3, 2016

The Learning Agility of U.S. Presidents

Do you consider Franklin Delano Roosevelt a man who welcomed feedback from his cabinet? And how would you say Lyndon B. Johnson’s “deal-making” ability fit into his overall learning ...

Human Resources
Sep 15, 2016

Mindset For People Managers

Managers of people, listen up. This is important. I have been writing about learning agility for the last few months. If you remember, I told you in my first column that learning agility is an importa ...

Sep 1, 2016

Is Working Virtually Right For Your Business?

Back in the 1990s, when I worked for Anheuser-Busch, the then chairman, August Busch III, and I were in a meeting where discussion turned to working from home. In those days, “working from home& ...

Human Resources
Aug 15, 2016

Collaborating Is The Ninth Dimension Of Learning Agility

For the few months I have been writing separately about each of the nine dimensions of learning agility. My firm, EASI·Consult, is doing work on the topic with Warner Burke, Ph.D., a professor ...

Human Resources
Aug 1, 2016

Flexibility Is The Eighth Dimension of Learning Agility

For the last few months, I’ve been writing a series of Insights about learning agility and the work that my firm, EASI·Consult, has done on the topic with Warner Burke, Ph.D., a professor ...

Human Resources
Jul 15, 2016

Information Gathering Is The Seventh Dimension Of Learning Agility

For the last few months, I’ve been writing a series of Insights about learning agility and the work that my firm, EASI·Consult, has done on the topic with Warner Burke, Ph.D., a professor ...

Human Resources
Jul 1, 2016

Speed Is The Sixth Dimension Of Learning Agility

For the last few months, I’ve been writing a series of Insights about learning agility and the work that my firm, EASI·Consult, has done on the topic with Warner Burke, Ph.D., a professor ...

Human Resources
Jun 15, 2016

Performance Risk Taking Is The Fifth Dimension Of Learning Agility

Earlier this month, I wrote about Interpersonal Risk Taking, a dimension of learning agility. My firm, EASI·Consult, is doing work on the topic of learning agility with Warner Burke, Ph.D., a p ...

Jun 1, 2016

Interpersonal Risk Taking Is The Fourth Dimension Of Learning Agility

For the last two months, I’ve been writing a series of Insights about learning agility and the work that my firm, EASI·Consult, has done on the topic with Warner Burke, Ph.D., a professor ...

Human Resources
May 15, 2016

Feedback Seeking Is The Third Dimension Of Learning Agility

For my last few Insights, I’ve written about the work that my firm, EASI·Consult, has done on the topic of learning agility with Warner Burke, Ph.D., a professor and researcher at Teacher ...

Human Resources
May 1, 2016

Experimenting Is The Second Dimension Of Learning Agility

In an Insights that appeared in April, I wrote about the work that my firm, EASI·Consult, has done on the topic of learning agility with Warner Burke, Ph.D., a professor and researche ...

Human Resources
Apr 15, 2016

Reflecting Is The First Dimension Of Learning Agility

In an Insights earlier this month, I wrote about the work that my firm, EASI·Consult, has done on the topic of learning agility with Warner Burke, Ph.D., a professor and researcher at Teachers ...

Human Resources
Apr 1, 2016

Learning Agility: The Key to Your High Potential Employees

For the last few months, I have been nibbling around the edge of learning agility in this column. I wrote about an aspect of learning agility as seen in the movie, Bridge of Spies. I described another ...

Human Resources
Mar 15, 2016

Perspective, An Aspect Of Learning Agility

I’ve written in the past about learning agility, which I and others define as being able to figure out what to do in a new or even a situation where you aren’t sure what to do next.   ...

Human Resources
Mar 1, 2016

What Could Wilmington Learn From Singapore?

Those of you who have read my Insights regularly over the last two years may remember that I am a relative newcomer to Wilmington, having lived here for almost four years. In many ways, I like being a ...

Human Resources
Feb 15, 2016

What Are The 8 Characteristics Of Your Best Employee?

Think about the best employees you have ever had. What did that person do that made him or her so special? I am not talking about the people in the top 50 percent. I am talking about the top 1 percent ...

Human Resources
Feb 1, 2016

Determining Cultural Fit: A Plus Or A Minus

There seems to be more discussion recently about determining “cultural fit” as part of the selection process in organizations. This is a generalization, but the topic seems to be more in v ...

Human Resources
Jan 15, 2016

Transformational Leadership And The Future Of Health Care

One thing that is clear in the world of health care is that it’s in the midst of incredible change that shows no signs of abating for at least the next 20 years. How do you survive and thrive in ...

Human Resources
Jan 1, 2016

What 'Bridge Of Spies' Can Teach Us About Learning Agility

Learning agility is a hot topic in my work as a leadership and HR consultant. It also can be a concept that’s difficult to grasp because many people define it differently.   Sometimes an ...

Human Resources
Dec 15, 2015

Lessons In Leadership From A Medal Of Honor Winner

In November, I had the privilege to hear Sgt. 1st Class Leroy A. Petry, a Meal of Honor recipient, speak at UNCW as part of its Leadership Lecture Series. I’d like to thank UNCW for the experien ...

Human Resources
Dec 1, 2015

The Difference Is Leadership

I wrote a column at the beginning of the year and raved about the excellent customer service experience I had on a cruise to the Pacific. I talked about delayed service that we had gotten in the dinin ...

Human Resources
Nov 15, 2015

Managers Are The Problem With Performance Appraisals

As the days become cooler and darkness comes earlier, you can see the end of another calendar year. When I was inside a Fortune 100 company, this also meant fall planning sessions, annual budgets (inc ...

Human Resources
Nov 1, 2015

What Is The Total Value Of My Compensation?

In my last Insights, I looked at compensation, including how it is determined (market rates), what salary ranges are, and how salary increases are determined (merit raises). I promised in this Insight ...

Human Resources
Oct 15, 2015

What’s Your Worth To A Company?

 The end of one calendar year and the beginning of a new year is the time when most companies go through this process of evaluating employee’s performance and determining salary increases, ...

Human Resources
Oct 1, 2015

Are You An Ambivert?

Most people are familiar with the labels of introvert and extrovert. Until recently, I thought those were the only options. It turns out there is a third choice – Ambivert.   My business ...

Human Resources
Sep 15, 2015

The Importance Of Feedback To Success

Of all the people in an organization, from the entry-level employees to the CEO, who gets the most feedback and who gets the least? Do people who have “bigger” jobs and more people to supe ...

Human Resources
Sep 1, 2015

What Is The Future Of Human Resources?

Most people who read my Insights have a tangential relationship with human resources. Those of us in the trenches in organizations are seeing a huge debate going on about the future of Human Resources ...

Aug 15, 2015

Spirituality At Work

I am the type of person who thinks when if I hear something once, it may be a random event. When I hear something three or more times, I see a pattern and think, This is something I should pay attenti ...

Human Resources
Aug 1, 2015

Why CEO Candidates Should Try Working In Human Resources

How do we get organizations to put the same emphasis and importance on their people resources as they do on other resource at their disposal? Would you put a person in the highest role in an organizat ...

Human Resources
Jul 15, 2015

Pope Francis On Transformational Leadership

I have worked in the people area for almost 40 years. In some of the organizations where I have worked, the stuff I do often falls under Human Resources. Human Resources, by and large, is an unappreci ...

Jul 1, 2015

Advocating For Elderly Parents: You Are Next

In this space I usually write about Human Resource issues from my perspective as a long-time HR manager turned consultant. I will get to a topic related to HR eventually, but in this Insights I’ ...

Human Resources
Jun 15, 2015

Succession Planning: Is It Better To Make Or Buy?

A year or so ago I wrote about succession planning in the context of a private family business. Typically the position to be filled is the top slot; in many cases a next-generation family member is in ...

Human Resources
Jun 1, 2015

Why Is Employee Selection So Often A Crapshoot?

How many of you have gone through a selection process starting with the review of a bunch of résumés, a telephone screen followed by an in-person interview or interviews, found the &ldqu ...

Human Resources
May 15, 2015

Is 79-To-1 A Good ROI? The Case For Pre-Employment Testing

I have been writing Insights for the Wilmington Business Journal for more than a year. I try to be objective and impartial about the subjects I address. This Insights is an exception.   In the ...

Human Resources
May 1, 2015

Why ‘Totally Awesome’ Is Awful For Employees

The need for increasingly superlative superlatives along with a millennial cohort accustomed to recognition for participation has painted today’s managers into a “feedback” corner. W ...

Human Resources
Apr 15, 2015

Oceania Cruises – An Example Of Superior Customer Service

Customer service has become an overused buzzword to describe a few mechanical things that most service employees do as they interact with you in a store or restaurant. A truer test of customer service ...

Human Resources
Apr 1, 2015

March Madness Versus The 24/7 Workplace

Where do you come out on this issue? There have been a number of articles about the effect that technology is having on today’s workers and their ability to unplug. I have consulted with an orga ...

Human Resources
Mar 19, 2015

Baby Boomers – What Ever Happened To The Gray Tsunami?

A few years ago there were a number of articles in the news and much hand-wringing about the impact on the workforce as the baby boomers rode retired. Some of the biggest headlines came from the feder ...

Human Resources
Mar 1, 2015

The Rise (And Likely Fall) Of the Talent Economy

There are two phrases that I hear all the time in my work. One is “It can be hard to see the forest for the trees,” and the other is “How did things get to where they are today?&rdqu ...

Human Resources
Feb 15, 2015

The Case For Hiring Chief Human Resources Officers As CEOs

It is with tongue in cheek that I happily write this column. As one who has grown up in and around Human Resources, I know that things have come a long way. To make my case, I am going to refer to an ...

Human Resources
Feb 1, 2015

Is Management All It’s Cracked Up to Be?

There was a time in my career where a lot of emphasis was put on “climbing the career ladder.” The goal was to get to the top of the pyramid. Some organizations went through an elaborate e ...

Human Resources
Jan 15, 2015

Does Happiness Equal Productivity?

For many years, work was something you did to earn money to afford all the fun things you wanted to do when you weren’t at work. Work was a four-letter word. Work was something that was difficul ...

Human Resources
Jan 1, 2015

How Highly Does Your Organization Value Collaboration?

If I asked members of the senior management team in almost any organization how highly they valued collaboration, their response would be that it was really important. Which is to be expected, because ...

Human Resources
Dec 15, 2014

How The Army Handles Transitions

One thing the military branches know well is that their people will move in to and out of assignments on a pretty regular basis. I can’t speak for all the branches, but I was impressed with the ...

Human Resources
Dec 1, 2014

Line Managers – What Is Your HRIQ?

Many articles about Human Resources focus on HR’s inability to be business people and to partner with line managers. Unfortunately, that is still true in some instances, but it is a picture that ...

Human Resources
Nov 15, 2014

Obamacare And Who’s On First?

In the 1950s there was a famous comedy team called Abbott and Costello. One of their popular routines was a back-and-forth about the names of the players and their different positions. It went like th ...

Human Resources
Nov 1, 2014

What A Well-Known Local Company Could Teach The National Football League

The NFL could also learn about transparency from this local company. Its systems are open. A person’s performance targets are known. A person’s performance against targets is known. Meetin ...

Human Resources
Oct 15, 2014

How One Employee Made A Big Difference At NHRMC

In this column I want to talk about one person and one project at New Hanover Regional Medical Center. I know it is not one person who gets a $55 million project done, but one person needs to provide ...

Human Resources
Oct 1, 2014

How Would You Like To Work At Google?

Adam Bryant of The New York Times interviewed Lazlo Bock, the senior vice president of people operations at Google, in June 2013 about what he looks for in applicants. What Bryant learned might surpri ...

Human Resources
Sep 15, 2014

What Target’s New CEO Needs To Do Now

“Target taps outsider as CEO for needed shakeup” was the headline in a fairly recent story in the Star News. The story interested me on a number of levels. My firm, EASI Consult, is i ...

Human Resources
Sep 1, 2014

What Is This Thing Called Organizational Culture?

I don’t want to get all academic on you, but the definition of organizational culture is the combination of norms, policies, procedures, attitudes and feelings that together define how a company ...

Human Resources
Aug 15, 2014

Built to Lead - Is There Such A Thing?

If you Google “leadership” there are more than 1.7 million references. I think it is fair to say that the topic has been given a fair amount of attention. Why is the topic so intriguing an ...

Human Resources
Aug 1, 2014

On Boarding Isn’t Just About Traveling By Train

In my work, I’ve been asked before to explain what “on boarding” is and how it can help a company be seen as a desirable place to work. First, let me tell you about a study I read se ...

Human Resources
Jul 15, 2014

What Can You Do To Ensure An Interview Goes Well?

There are three areas that you as the job candidate can focus on to increase the likelihood of an interview going well. Those things are: Preparation Practice Follow up Preparation Obtai ...

Human Resources
Jul 1, 2014

Have You Ever Had A Bad Boss?

Have you ever had a bad boss? If this doesn’t apply to you, then there’s no need to read the rest of this column. … Interesting, you’re still reading.  Over the course of ...

Human Resources
Jun 15, 2014

Choosing The Next Chancellor At UNCW

One could spend a lot of time doing a post-mortem on why Gary Miller decided to pursue other opportunities and ultimately left UNCW. At the end of the day, it is more important to figure out what will ...

Human Resources
Jun 1, 2014

Will Management Ever Learn? Select Slow And Fire Fast

Having been in the working world for many years I have been through a number of economic cycles.  They are pretty predictable. The economy starts to grow and businesses expand and then the econom ...

Human Resources
May 15, 2014

Want to Improve Productivity? Improve Employee Engagement

This is the third column is a series I have written in response to a Conference Board Study that identified human capital as the biggest challenges for CEOs in 2014. The study went on to detail three ...

Human Resources
May 1, 2014

A How-to Guide To Employee Development

In a recent column, I wrote about my reaction to a recent Conference Board Study that cited human capital as the biggest challenge for CEOs in 2014. The article went on to cite three particularly chal ...

Human Resources
Apr 15, 2014

The Biggest Challenge of 2014? Human Capital

It is refreshing to finally hear human capital cited at the No. 1 challenge in 2014 based on The Conference Board’s global survey of more than 1,000 corporate leaders. These leaders further desc ...

Human Resources
Apr 1, 2014

Are You The Best Interviewer In The Port City?

So, who is the best interviewer in the Port City? What is the secret of his or her success? Sound the buzzer. If you said “gut feel” or any variation of that, you’re wrong. And I&rsq ...

Human Resources
Mar 15, 2014

What Is One Of The Greatest Challenges For Small Businesses?

Succession Planning. Blood is thicker than water. You can pick your friends but you can’t pick your family. That is true unless your family also owns a business that employs your sisters, bro ...

Human Resources
Mar 1, 2014

Leadership Audit

I recently went to Raleigh to attend the Greater Raleigh Chamber of Commerce’s breakfast series called C-Suite Perspectives. The organization typically enlists a CEO to talk about his or her vie ...

Human Resources
Feb 15, 2014

Networking -The Key To The Hidden Job Market

Wikipedia defines networking as, “A socioeconomic business activity by which groups of like-minded businesspeople recognize, create, or act upon business opportunities. A business network is a t ...

Human Resources
Feb 1, 2014

Performance Appraisals -The Event That Managers and Employees Love To Hate

This time of year, companies whose fiscal years are aligned with the calendar year begin to close their books. Armed with new budgets, companies need a way to communicate salary increases. For many co ...

Human Resources
Dec 31, 2013

Is The Glass Half Empty Or Half Full?

When it comes to the current environment for manufacturing jobs in Wilmington, the answer to the “half-full, half-empty” question is decidedly mixed. Yes, there are several manufacturing o ...

Human Resources
Dec 17, 2013

What You Don’t Know About the Affordable Care Act

Everyone I know has had more than their fill of the implications of the new law known affectionately as Obamacare. But an aspect of the new law that you may not be aware of is the Hospital Consumer As ...

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