Over the last few years, we’ve been engaged in a lot of agile web development projects. Agile development is all about keeping the needs of the customer at the forefront - and about getting work into the hands of the end customer as early and often as possible for feedback.
Signal takes an agile approach to our development process and we find that many organizations think the same way.
GE, a long-time Signal client, is known for strongly embracing the “Voice of the Customer.” Recent conversations with GE executives uncovered five real-life best practices that you can use today to get high-quality customer feedback.
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