Today’s connected business atmosphere presents a host of communications challenges for organizations of all sizes. From connecting remote employees to securing customer interchanges, information is exchanged from every angle across a multitude of channels. For that reason, many businesses have either already adopted unified communications (UC) or are seriously considering it.

The problem these companies then face is selecting a communications infrastructure that helps them overcome these obstacles. On-premises installations require expensive upkeep and are inflexible for scaling. Cloud-based services, meanwhile, can experience slow down if an Internet connection gets shaky. But what if you could get the benefits of both on-premises and cloud technology in one robust, end-to-end UC system? Well, if fact, you can.  

Teleco is Wilmington’s only provider of Star2Star, which offers a Blended Architecture that connects your existing office phone network to cloud-based services – hosted at secure, redundant data centers – using its StarBox Cloud Connection Manager. That connection creates a closely integrated communications system complete with business communications features such as:  

• Videoconferencing
• Mobile solutions
• Chat
• Disaster recovery
• Presence 

Additionally, Star2Star’s architecture is fully managed, meaning they monitor your communications 24/7/365 to ensure everything runs smoothly. The UC system also pairs well with almost any legacy technology and platform, which means you can piggy-back off equipment you already have instead of doing a complete rip-and-replace. Last but not least, Star2Star offers the most scalable system anywhere, good for businesses with 50 employees – or even 500.  

Simply put, with Teleco’s phone solutions you don’t have to choose between on-premises and the cloud; you can have your cake and eat it too, even if it’s not your birthday.

Take a free online demo to learn more about solutions offered through Teleco.

Joey Stone is currently the General Manager and Vice President of family owned and operated Teleco. Founded in 1983 as a full service telecommunications service provider, Teleco has partnered with Star2Star Communications to offer the latest in communications technology solutions and the latest Voice over IP technology. Joey and his team work with businesses of all sizes to customize systems for specific requirements from simple phone and voicemail systems to wireless networks and remote capabilities. To learn more about Teleco visit http://www.teleco-ilm.com. Joey is available for free demonstrations and consultations by calling: (910) 791-7000.