Watching your business grow can be extremely exciting and rewarding. After all, expansion offers tangible evidence that your hard work and commitment has paid off, and that good times and big profits are ahead.

Growth is not without its challenges, however. As your business expands, it will require the communications capabilities to ensure you can keep delivering high-quality service.  Increasingly, that realization has many small- to medium-sized businesses (SMBs) moving away from managing communications through an on-premises system and toward cloud-based unified communications (UC).

According to a recent study conducted by InfoTrack, domestic expenditures for UC technology will increase by an average of 10 percent per year between 2011 and 2016. Expanding companies are implementing UC to reap a wide variety of benefits. Here are some of the biggest reasons cloud-based UC might be right for you:

Savings – With a hosted UC solution, businesses can cut out costs associated with the installation and maintenance of legacy technology as it will be handled by a third-party provider. Additionally, with all platforms merged into a single network, your business will no longer be forced to support multiple email or video-conferencing systems.

Mobility – UC integration increases your workers’ mobile capabilities by allowing them to communicate remotely on a variety of platforms. Whether you need to set up a video conference with an employee snowed in at home or meet virtually with a client across the pond, UC makes it easier.

Flexibility – In business, simple is usually better.  If your company’s growth necessitates new features, cloud-based UC allows you to add them without complex, disruptive and costly hardware installations. You can also rest easy knowing that if your needs change down the line you’ll be able to make modifications without difficulty. 
These are just a few of the many reasons UC could be exactly the thing your growing business needs to continue thriving.  So if you haven’t investigated what this technology could mean for your business, now might be a good time to start. 

Joey Stone is currently the General Manager and Vice President of family owned and operated Teleco. Founded in 1983 as a full service telecommunications service provider, Teleco has partnered with Star2Star Communications to offer the latest in communications technology solutions and the latest Voice over IP technology. Joey and his team work with businesses of all sizes to customize systems for specific requirements from simple phone and voicemail systems to wireless networks and remote capabilities. To learn more about Teleco visit http://www.teleco-ilm.com. Joey is available for free demonstrations and consultations by calling: (910) 791-7000.